Privacy Policy
Effective January 1, 2026
Lake Charles Insulation Company, lakecharlesinsulationcompany.com, projects@lakecharlesinsulationcompany.com
Who this policy covers
This policy explains how Lake Charles Insulation Company handles the information you share when you visit our website, fill out our form or call us about a job. We're an insulation contractor in Lake Charles, LA, and we keep this short because we collect only what we need to answer you and quote your house.
It applies to every page on our site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our About page covers that.
What information we collect
When you fill out our contact form, we get what you type in. That's usually your name, phone number, email, address or city, and a note about your house, like a hot upstairs room, a drafty attic or a crawl space you want looked at.
When you call (337) 474-1146 or email us, we keep the details you give us so we can set up your free quote and follow up on it.
When you browse the site, basic analytics tools record things like which pages were visited, how long someone stayed, the type of device and browser, and the general area a visit came from. This tells us which pages help people and which ones don't. It doesn't tell us who you are.
Our site may use cookies, which are small files your browser stores so the site loads properly and the analytics can count visits. You can block or clear cookies in your browser settings, and the site will still work for reading pages and sending the form.
How we use your information
We use what you send us to reply to you, schedule a visit to your house, prepare your quote, do the work you hire us for and answer questions afterward.
We use analytics information only to understand how the site is used so we can make it clearer and easier to get around.
We don't sell your information, and we don't rent or trade it to other companies for their marketing.
Who else may see it
Our contact form is run by an outside form service, so what you type passes through that service on its way to us. Our analytics and website hosting also run on outside services. Each of them handles data under its own privacy terms.
Beyond that, we share your information only when we have to, such as when the law requires it or to protect our business or customers from fraud or harm.
How long we keep it
We keep your contact details and job notes for as long as we need them to quote, complete and stand behind the work, and for any business or tax records we're required to keep.
If you reached out but never hired us, we don't hold on to your details longer than we need to. When records are no longer needed, we delete them.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep a record.
You can also tell us to stop contacting you, and we will. Depending on where you live, your state's law may give you more rights, and we'll honor those when you ask.
Children's information
Our site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How to raise a privacy concern
If you have a question about your information or want to make one of the requests above, call us at (337) 474-1146 or reach us through our Contact page. Tell us what you'd like us to do, and we'll reply within 1 business day.
We may update this policy as our site or the services we use change. The current version will always be on this page.